privacy Policy

Last updated: 13/02/2026

At Melo & Mia, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.

1. Who we are

Melo & Mia
Email: purr@meloandmia.com
Madrid, Spain

2. What data we collect

When you use our store, we may collect:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Order details

  • Payment information (processed securely by payment providers — we do not store card details)

  • Website usage data (cookies, IP address, browser info)

3. How we use your data

We use your information to:

  • Process and ship your orders

  • Handle payments and invoices

  • Provide customer support

  • Send order updates

  • Send marketing emails (only with your consent)

  • Improve our website and prevent fraud

  • Comply with legal obligations

4. Legal basis

We process your data based on:

  • Contract (to complete your purchase)

  • Consent (marketing/cookies)

  • Legal obligations

  • Legitimate business interests

5. Third parties

We only share data when necessary with trusted providers, such as:

  • Payment processors

  • Shipping companies

  • Print-on-demand/fulfillment partners

  • Email marketing tools

  • Accounting or legal services

These providers handle your data securely and only to deliver our services.

6. International transfers

Some providers may be located outside the EU. When this happens, we ensure appropriate safeguards are in place to protect your data.

7. Data retention

We keep your data only as long as necessary to provide our services and meet legal requirements.

8. Your rights

Under GDPR, you can:

  • Access your data

  • Correct your data

  • Request deletion

  • Object to or limit processing

  • Request data portability

To exercise your rights, email us at purr@meloandmia.com.

You may also file a complaint with the Agencia Española de Protección de Datos.

9. Cookies

We use cookies to operate our website and analize traffic. You can manage or disable cookies through your browser settings or our cookie banner.

10. Contact

If you have any privacy questions, contact us at: purr@meloandmia.com